There are a number of ways that me and my fellow corrections officers keep the jail safe for inmates, visitors, and the staff. We work hard at the visitor center to ensure no one is getting into the prison with contraband that can be given to the inmates. Even with a heavy force of officers, these inmates still manage to get the items they want to cause trouble for me and my team.
Even though we have moderate success with surprise cell inspections, we were about to discover a new resource in the fight against inmate violence from the least likely of places. Securus Technologies finished installing a newer inmate phone call system for officers to monitor all the calls out of the prison. What I wasn’t aware of was how incredibly powerful the new system was, being able to do the work of several officers while being able to locate specific conversation across a number of calls.
Securus Technologies is run by CEO Rick Smith, and his Dallas-based company has over a thousand employees all working toward one goal, making the world a safer place to live for everyone. That is exactly what we needed, and we put the system to use that first day after being trained on the LBS software. The results even surprised the most seasoned of officers.
No sooner did we start monitoring the inmate calls, we uncovered information that was extremely helpful. There was references to certain visitors bringing in drugs, which we stopped. There was calls about family members putting drugs in inmate letters, we intercepted them and confiscated them. On one occasion we even heard two inmates talking about how they were using drugs in their cell after lights out, which we stopped by doing a surprise cell inspection to find the drugs.